Cookie Policy
SOLANGE LIMITED – COOKIE POLICY
Please read this Cookie Policy carefully as it contains important information about who we are and how we use cookies and similar technologies on our website. This policy should be read together with our Privacy Policy, which explains how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Who we are
This website is operated by Solange Limited.
Our website
This Cookie Policy relates to your use of our website hotlipsbysolange.co.uk.
Throughout our website we may link to other websites owned and operated by trusted third parties. These third-party websites may also use cookies or similar technologies in accordance with their own separate privacy and cookie policies. For privacy information relating to these third-party websites, please consult their policies as appropriate.
What are cookies?
Cookies are small text files placed onto your device (such as a computer, smartphone or other electronic device) when you use our website. We use cookies and similar technologies, including pixels, tags, scripts and local storage technologies, on our website.
These technologies help us:
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recognise you and your device;
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improve website functionality and performance;
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remember your preferences;
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understand how visitors use our website;
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personalise content and advertisements; and
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measure the effectiveness of our marketing campaigns.
For example, we may monitor how many times you visit the website, which pages you visit, traffic data, location data, browser type and the originating domain name of your internet service provider. This information helps us improve our website and services.
For more information about cookies generally, including how to control and manage them, please visit:
Consent to use cookies
We will ask for your consent before placing non-essential cookies or similar technologies on your device. These include analytics, functionality and advertising cookies.
Strictly necessary cookies do not require consent. These are essential for the operation of our website and enable core functionality such as secure checkout, shopping basket functionality and account login.
You can withdraw or update your cookie preferences at any time by clicking the “Cookie Settings” link available on our website.
Please note that disabling certain cookies may affect the functionality and performance of our website.
Types of cookies we use
We use the following categories of cookies:
Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be switched off in our systems.
| Provider | Cookie Names | Purpose | Duration | Consent Required |
|---|---|---|---|---|
| Shopify | cart_sig, secure_customer_sig, _orig_referrer, shopify_pay_redirect | Enable core website functionality including shopping basket, secure checkout and customer login. | 2 minutes to 2 years | No |
Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously.
| Provider | Cookie Names | Purpose | Duration | Consent Required |
|---|---|---|---|---|
| Shopify | _landing_page, _shopify_y, _y, _s, _shopify_s, _shopify_fs | Analyse visitor behaviour, pages viewed, session activity and traffic sources. | 30 minutes to 2 years | Yes |
| Google Analytics | _ga, _gid, _gat, _gat_gtag_UA_15260335_3 | Collect anonymous analytics data including visitor numbers, browser usage and pages visited. | 1 minute to 2 years | Yes |
| Klaviyo | Web beacons / tracking pixels | Measure email campaign performance including opens, clicks and engagement metrics. | Varies | Yes |
Advertising & Social Media Cookies
These cookies may be set by us or our advertising partners to build a profile of your interests and show you relevant advertisements on other websites and social media platforms.
| Provider | Cookie Names | Purpose | Duration | Consent Required |
|---|---|---|---|---|
| Meta (Facebook & Instagram) | _fbp, fr, rur, urlgen | Deliver personalised advertising, retargeting, conversion tracking and advertising performance measurement. | Up to 3 months | Yes |
| DoubleClick / Google Ads | test_cookie | Determine if your browser supports cookies and assist with advertising measurement. | 15 minutes | Yes |
Third-party services
We work with trusted third-party providers including Shopify, Google, Meta and Klaviyo who may place cookies or similar technologies on our website to provide analytics, advertising and ecommerce services.
Some of these providers may process personal data outside the United Kingdom and European Economic Area. Where this occurs, appropriate safeguards are implemented in accordance with applicable data protection laws.
Managing cookies through your browser
Most web browsers allow control of cookies through browser settings. You can usually:
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delete existing cookies;
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block certain cookies;
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block all cookies; or
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receive alerts before cookies are stored.
Please note that if you disable strictly necessary cookies, parts of our website may not function properly, including checkout and account features.
For more information on how to manage cookies in your browser, please visit:
How to contact us
If you have any questions about this Cookie Policy or the information we hold about you, please contact us:
Email: hotlips@solange.co.uk
Post:
Hotlips by Solange
Solange Limited
26 Chilworth Street
London
W2 6DT
United Kingdom
Telephone: +44 (0)20 7243 7750
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or our business practices. Any updates will be posted on this page.
Last updated: 12 May 2026